A flooded basement can send a homeowner into a state of hopelessness and panic. Quick action taken to start the restoration process can reduce expensive damage and stress. Here’s some things to do if you find your basement flooded.
- Make sure to shut off any power to the area including electricity and gas. Do not enter the flooded area while the power is on. If you’re not sure how to disconnect your power source call a qualified electrician before entering the area and starting any clean-up.
- Unless the water is caused by a storm and heavy rainfall take action as soon as you detect flooding. Check for burst pipes and if this is the culprit turn off your main water supply immediately. Call a qualified restoration provider to start the cleanup as quickly as possible.
- Don’t touch electrical items even if the power is off. It’s best to let the electrical items dry in place and refer to an electrician or qualified repair technician to determine the amount of damage.
- Your restoration technicians should step you through the cleanup process to prevent mold and further damage to walls and flooring.
- Contact your homeowner insurance agent as soon as possible to discuss your coverage and procedures your insurance company may require.
Once the cleanup is underway, determine the cause of the flooding. Was it a defective sump pump, a plumbing issue, or a foundation/drainage issue? It may be a landscape or gutter situation that is not allowing rainwater to move away from your foundation. Your restoration professional should be able to detect the cause and offer solutions.
Genesis Electric offers 24-hour emergency services that you can count on. Discover the Genesis Electric 5 Star Service.